Team Immense Business

In learning how to write a business letter, you need to know and understand the eight parts that should be included in any business letter. Here they are:

The return address: This is the writer’s address. If you are writing on behalf of a company or organtion, this information will be part of its printed letterhead. If you are writing a business letter on your own behalf, you must type in this information, usually centred at the top of the page.

The date: It usually goes at the left margin, several lines below the last line of the return address. Always put in the date, as it is important to the history of correspondence on this topic.

The inside address: This is the name and address of the person to whom you are writing. Beginning two lines below the date, it includes first and last name, company name, street address, city, province or state, postal or zip code. If the person is in another country, include the country in the last line. Although some writers omit the title (such as Mr., Mrs., Ms or Dr.), it is still considered polite to include this.

The salutation: Two lines below the last line of the inside address, begin your letter with the salutation, or Dear… line. When you know the recipient very well, it’s now considered acceptable to address him or her by first name. Otherwise, write Dear Mr. Ross or Dear Ms Roberts; when in doubt err on the side of formality and use the last name. In North America, punctuation after the salutation is a colon, while U.K. writers generally use the comma. Both are considered correct.

The Body: This is the content, or the message of the letter. I’ll reserve detailed discussion of the body content for another article, but for maximum impact, it should be clear, concise and correct.

The complimentary close: This comes two lines after the last line of the letter, and might be yours sincerely, sincerely, yours truly, yours faithfully or even regards.

The signature: Leave four to six blank lines after the complimentary close for the writer’s handwritten signature.

The name and title of the writer: Beneath the handwritten signature is the typed name of the writer. Sometimes the person’s title is included in a separate line, but this is optional.

In learning how to write a business letter, you should become familiar with these parts and always use them, because correct formatting of your business letter makes it easier to read and also adds to your credibility.

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Introduction

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Quick summary

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In Business Letters and Email, what are the basic rules one should follow when writing? Your letter might be the first point of contact with another business, and how it’s written, will demonstrate your communication skills to the other party.

Always date your letters, and make sure that you spell the persons name correctly. If you are unsure, call reception and ask for the correct spelling. I am amazed at how many people send me letters with my name spelt incorrectly.

Use clear headings and subheadings. A well constructed letter is much easier to understand.

Use proper spelling, grammar and punctuation – A well written document says a lot about you. Most software has a “check spelling and grammar” function. Make sure that you always use it.

Plan your letter and decide what you are trying to convey before you start writing. It’s a good idea to make some notes, before you start writing the letter.

Be concise and to the point. Use the minimum number of words to convey your message. Try and use simple words that everybody can understand. Try to keep the recipient in mind when writing, especially when writing to someone overseas.

Do not use technical terms or jargon, unless absolutely necessary. Your reader might not be familiar with them.

Space out your letter. This makes the message easier to understand. Start a new paragraph whenever you can as a well spaced out letter is easier to read and understand. It is a lot easier on the eye!

Keep templates, for standard letters. I find that over time my templates improve as I make minor, but significant changes, to the wording and style.

Keep your humour for your telephone conversations. Jokes can easily be misinterpreted in written communication.

If your message is very detailed, it might be simpler to break it down into two letters. Send the first letter and follow it with a phone call to make sure that the message is understood before sending the second part.

Always be polite. Make sure that you ask or request, rather then demand. Don’t use informal terms in the beginning of your relationship. You can start being less formal once a relationship has been established.

Answer all correspondence quickly and clearly. Often, in business, the other party could lose interest if they do not believe that they are important to you, or if another business responds first.

Never use shortcuts! You are not sending a text message.

Make a copy of any written correspondence and file it away for future reference.

Once you have written the letter, read it carefully and think about the message you are trying to convey, before posting or hitting the send button.